Information We Collect:

• Contact Information:
  We collect and retain personal contact information submitted voluntarily when ordering products/services or signing up for mailing lists. This includes name, mailing address, web address, telephone number, and email address.
• Financial Information: Financial and payment information is collected when you order our products and services, such as credit card numbers or mobile money detail
  s for domain registrations.
• Account and Order Information:
  Information about your selection and use of our Sites and services, including order, billing, and renewal history.
• Access Information:
  Information about the device used to access our Sites, including domain name, Internet Service Provider, browser type, pages viewed, and IP address.
• Demographic Information:
  We may collect and store demographic information (e.g., zip code, gender, date of birth) to tailor your website experience.

How We Use Your Personal Data:

• To Perform Our Contract with You:
  Fulfilling orders, sending service information, billing, and responding to customer service requests.
• To Contact You:
  With your consent, we use personal data for marketing communications via email, phone calls, SMS, or other means.
• To Protect Our Sites and Our Business:
  Monitoring site use, identifying fraudulent activities, and ensuring compliance with terms of service.
• To Improve Our Sites and Services:
  Conducting research and analysis to enhance user experience and effectiveness of promotional campaigns.

How Long We Keep Your Personal Data:

We retain your information for the duration necessary to provide Halvek Technologies' Sites and services, manage our business, or as required by law or contract. For instance, under your contract with us, we'll keep your data for the contract's duration and for a period aligned with our legal responsibilities post-service termination or expiration. This allows us to resolve disputes, enforce our Service Agreement, and comply with technical and legal requirements for the security, integrity, and operation of our Sites. If you have queries about your specific data retention, contact us at support@halvektech.com or +256788199165. Visit our website at www.halvektech.com for more details.

Who We Share Your Personal Data with

We may share your personal data with entities supporting our business operations, enhancing our products, services, or advertising on behalf of Halvek Technologies. These entities are authorized to use your information only for the specified purposes. Your personal data may also be disclosed:

• Legal Compliance:
  As required by law, court order, government or law enforcement authority, or regulatory agency, including ICANN, to enforce or apply our Services Agreement or other agreements.
• Protection of Rights and Safety: When we believe disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to government requests. This may involve sharing information with law enforcement, companies, or organizations for purposes like fraud protection and risk reduction.
• Corporate Changes:
  In connection with corporate changes, such as mergers, acquisitions, transfers, sales of assets, insolvency, bankruptcy, or receivership. User information, including customer data, may be disclosed to legal and financial advisors, investors, or potential buyers during commercial transactions.
• Informed Consent:
  To any third party with your prior informed consent.
• Within Halvek Technologies:
  To other entities within the Halvek Technologies umbrella, including companies directly or indirectly controlled by Halvek Technologies, its vendors, suppliers, contractors, and agents. This sharing facilitates better service provision, response to requests, and website maintenance.

We may share your personal data with entities supporting our business operations, enhancing our products, services, or advertising on behalf of Halvek Technologies. These entities are authorized to use your information only for the specified purposes. Your personal data may also be disclosed:

Where We Transfer Your Personal Information:

If you utilize our Services from a country other than the country where our servers are located, your personal information may be transferred across international borders, which will only be done when necessary for the performance of our contract with you, when we have your consent to do so, or subject to the appropriate standard contractual clauses. Also, when you call us or initiate a chat, we may provide you with support from one of our global locations outside your country of origin.

How We Secure, Store, and Retain Your Data:

We adhere to widely accepted standards for the secure storage and protection of personal information, employing encryption during transmission and storage. Secure Sockets Layer (SSL) software is utilized to safeguard your financial data while being transmitted on the site. It's essential to note that, while we take stringent security measures, absolute security cannot be guaranteed due to the inherent risks associated with internet transmission and electronic storage.

To enhance your security, we recommend simple precautions, such as safeguarding access to your computer and Infinity Computers credentials, and signing out on shared computers.

Personal information is retained only as long as necessary for the requested services and subsequently for legitimate legal or business reasons. These may include mandated retention periods, legal/contractual rights preservation, and maintenance of accurate financial records.

For inquiries regarding the security or retention of your personal information, please contact us at privacy@halvektech.com.

How You Can Access, Update, or Delete Your Data

To manage, access, modify, or delete your personal information, or update your subscription preferences, please log in to your account and navigate to "Account Settings."
If you request the deletion of your personal information necessary for purchased products or services, it will be honored, provided it's no longer essential for any purchased services or required for legitimate business purposes, legal obligations, or contractual record-keeping.
If you encounter difficulties accessing your Account Settings, you can contact us through the methods specified in the "Contact Us" section below.

Halvek Technologies is responsible for processing personal information received, adhering to Privacy Shield Principles during transfers to third parties acting as agents. This compliance extends to onward transfers from the EU and Switzerland, encompassing liability provisions for subsequent transfers.

Halvek Technologies commits to collaborating with the panel established by EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) regarding unresolved Privacy Shield complaints, specifically for human resources data transferred from the EU and Switzerland in the context of the employment relationship.

‘Do Not Track’ notifications.

Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser.

Age restrictions.

Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal information, please contact us per the instructions below.

Non-Discrimination.

We will not discriminate against you for exercising any of your privacy rights. Unless permitted under applicable laws, we will not:

Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties. Provide you a different level or quality of goods or services. Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to This Policy:

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.

Contact Us:

For questions, concerns, or complaints, contact our Data Protection Officer at support@halvektech.com or by mail at Plot 6B Windsor Loop, Kitante, P.O Box 12510, Kampala, Uganda. Phone: +256788199165.

Halvek Technologies is responsible for personal information received and transferred under applicable privacy frameworks.