Privacy Policy
Last Updated:
This Privacy Policy describes how Halvek Technologies ("we", "us", or "our") collects, uses, and discloses your information when you use our eBusiness Manager software.
1. Information We Collect
1.1 Personal Information
When you register for eBusiness Manager, we may collect:
- Name and contact details (email, phone number)
- Business information (company name, address)
- Payment and billing information
- Account credentials
1.2 Usage Data
We automatically collect information about:
- Device and browser information
- IP address and approximate location
- Usage patterns and feature interactions
- Error reports and performance data
1.3 Customer Data
As part of using eBusiness Manager, you may input:
- Business documents and records
- Customer and vendor information
- Financial and operational data
You retain ownership of all Customer Data. We process it only to provide our services.
2. How We Use Your Information
We use collected information to:
- Provide and maintain eBusiness Manager
- Improve and personalize your experience
- Process transactions and send invoices
- Respond to inquiries and provide support
- Detect and prevent fraud or security issues
- Comply with legal obligations
3. Data Sharing and Disclosure
3.1 Service Providers
We may share information with trusted third parties who assist us in:
- Payment processing
- Cloud hosting and infrastructure
- Customer support services
- Analytics and performance monitoring
3.2 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Protect our rights or property
- Prevent fraud or security issues
- Protect the safety of our users
3.3 Business Transfers
In case of merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures including:
- Encryption of data in transit and at rest
- Regular security audits
- Access controls and authentication
- Employee training on data protection
While we implement robust security measures, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
5. Data Retention
We retain your information:
- As long as your account is active
- As required by law or business needs
- For analysis and service improvement (in anonymized form)
Upon account termination, we will delete or anonymize your data according to our data retention policy.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing
- Withdraw consent (where applicable)
- Lodge a complaint with a data protection authority
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Authenticate users and maintain sessions
- Remember preferences and settings
- Analyze service usage and performance
You can manage cookie preferences through your browser settings.
9. Children's Privacy
eBusiness Manager is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through:
- Email notifications
- In-service announcements
- Updated "Last Updated" date
Your continued use after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related inquiries or to exercise your rights:
- Email: support@halvektech.com
- Postal Address: Seguku, Entebbe Rd P. O. BOX 14866
This Privacy Policy is effective as of the "Last Updated" date shown above.