How Christa Clinical Laboratory Digitized and Scaled Its Operations

Case Studies | 30 May 2025
Case Studies

Case Study: How Christa Clinical Laboratory Digitized and Scaled Its Operations

Client: Christa Clinical Laboratory
Industry: Diagnostic Healthcare
Solution: Custom Cloud-Based Laboratory Information Management System (LIMS)
Partnership Initiated: 2018

The Challenge

In 2018, Christa Clinical Laboratory—then a single-branch facility—relied entirely on paper-based systems to manage test results, employee performance, and financial reporting. This approach was prone to delays, human error, and made it nearly impossible for the CEO to monitor day-to-day operations, especially with future expansion in mind.

As the organization prepared to scale, the CEO recognized the urgent need for a centralized digital solution that could streamline operations and provide oversight across multiple branches.

The Solution

Our team developed a robust, cloud-based, mobile-optimized Laboratory Information Management System (LIMS) tailored to Christa’s operational and strategic needs.

Key Features Included:

  • Digital Test Result Management – Replaced paper with secure, searchable electronic records

  • Automated Financial Reporting – Generated real-time revenue, expense, and performance statements

  • Integrated Leave & HR Management – Enabled staff leave requests, approvals, and tracking within the same system

  • Multi-Branch Oversight – Unified management of all locations under a single administrative dashboard

  • Mobile-Friendly Access – Allowed lab managers and executives to monitor operations from any device, anywhere

The Results

Over the course of five years, the transformation has been dramatic and measurable:

  • 3X Branch Growth: Scaled from one to three fully integrated branches

  • 100% Paperless: All test results and reports now processed digitally

  • 65% Admin Time Saved: Automated reporting and employee tracking reduced manual workload

  • Real-Time Decision Making: Executives can access operational and financial data on demand

  • Improved Accountability: Staff performance is now tracked and reported monthly

Testimonial

"The system has completely transformed how we operate. I can monitor each lab in real time—whether I'm in the office or on the move. It’s taken us from paper logs to complete digital control."
— Dr. Ssemakula, CEO, Christa Clinical Laboratory